Policy and people operations
- Policy framing and the handbook beneath it
- Talent acquisition and onboarding
- Payroll
- Induction and staff training
ZD·CON — Consultancy
Five practices.
Five practices.
All of them operational.
We advise where advice is what is needed, and run the function where it is not. The team has raised money, built operations and hired leadership for its own companies before doing it for anyone else’s.
PracticesZD·CON
01
StartupConceptualisation, deck and financials, investor sourcing, mentoring.
02
HR servicesVirtual HR for startups, MSMEs and teams under 50, plus CXO hiring.
03
eCommerce operationsLogistics, customer service and contact centre setup and management.
04
Corporate trainingSkill-based and motivational, on-site or off-site, plus event management and MC.
05
Digital transformationWebsite, Android and iOS apps, and the tools that run the day.
01 — Startup
From an idea to a funded company.
Conceptualisation
Turning an idea into a business that can be explained, costed and defended. We work on the model itself before anyone touches a slide.
Deck and financials
A pitch deck built with you rather than formatted for you, and a full model behind it: revenue build, cost structure, headcount plan and a profit and loss projection. Assumptions documented and defensible, with the path to profitability visible in the numbers rather than asserted in the text.
Investor sourcing
Identifying and approaching the right investors for the stage you are at. Zedass has referred high-net-worth individuals to founders raising at pre-seed, and we say plainly where our network reaches and where it does not.
Mentoring
Ongoing support after the round closes, from people who have operated companies rather than only funded them.
02 — HR services
A full HR function, without a full-time hire.
Built for startups, MSMEs and organisations under fifty people — where the work is real but a permanent HR team is not yet justified.
HRMS and HRIS
- Implementation and configuration
- Training, so the system is actually used
- Compliance handling
- Reporting
Mentoring to exit
- Mentoring for founders and managers
- Grievance redressal
- Exit management
- CXO and senior hiring
03 — eCommerce operations
The part of eCommerce that is not the website.
Logistics
Setting up, operating and managing the fulfilment side: warehouse and dispatch flow, courier and 3PL selection, returns handling, and the reporting that shows cost per order rather than cost per month.
Customer service
Standing up the service function and running it — process, quality scoring, escalation paths and service levels with agreed measurement.
Contact centre
Setup and operations, voice and non-voice. We recruit and train the team, write the standard operating procedures, and run it to an agreed standard rather than handing over a manual.
04 — Corporate training
Training people change their behaviour after.
Skill-based training
Targeted capability building against a gap you have identified, scoped from an assessment first rather than pulled off a shelf.
On-site and off-site
Sessions for teams under sustained pressure, post-restructure, or heading into a demanding quarter. Run at your premises or away from them.
Event management and MC
Corporate event management end to end, including hosting and compering on the day.
05 — Digital transformation
The tools that run the day.
Website
Built to be maintained by you, not to require us. Fast, indexable and honest about what the business does.
Android and iOS apps
Where an app genuinely earns its place — and we will say so when it does not.
Daily working tools
The operations, working and marketing tools a team actually opens every morning: scheduling, tracking, reporting and the small internal systems that usually live in a spreadsheet until they break.
Enquire
Tell us the problem.
We will tell you whether we are the right firm for it, and which of the five practices it actually belongs to.